terms and policies

Shipping

Items are processed/shipped typically in 5-15 days and we appreciate your patience so much with each order!

All orders placed within the United States are shipped using USPS first class (unless upgraded to USPS priority mail). Items shipped with USPS first class mail will arrive in 1-3 business days.

All orders placed outside of the United States are shipped using USPS First Class International Mail and generally arrive in 7-21 days. Some countries may subject the parcel to customs/duties and are the customer's responsibility. 

We are not responsible for USPS shipping delays once the item leaves our hands! 

If you spend over an amount varied based on promotions you get free shipping using the code at checkout.* 

We are not responsible for the loss of your package by the Postal Service. Once the package is out of our hands, it is beyond our control.

Returns

We DO NOT allow returns.

In the unlikely event that an error occurs with an order, on our end, (spelling, size, color, etc.) you must process an exchange within 14 days after delivery. In this event all extra shipping costs will be comped.

Please include your name and order number with the return package. Please call us if you are attempting to return an item for a refund.

Any order discrepancies must be reported within 14 business days after delivery. 

We are not responsible for items delivered to an incorrect address supplied by the customer! Please double check that info at checkout. If an item is deemed undeliverable and returned to us due to the customer providing an incorrect address, we will correct and send to corrected address, but the customer incurs those additional shipping fees. 

Received a damage product? We apologise! Please contact us within 14 days of receiving the item for us to correct the order for you!